I always thought Andrews Sports Medicine was a place only for the “rich and famous.” I found out differently a couple of months ago.
I am a dental hygienist. I have worked in the dental field for over 30 years. I have always experienced some pain/soreness in my neck and back through the years. In May, 2018 I began having more severe pain in my neck and I knew something was different this time about the pain. I saw my regular chiropractor numerous times, had an MRI done locally, and was referred to the pain clinic near where I live. I had two epidural injections with little or no pain relief. The pain was so excruciating one evening I finally went to the emergency room at Cullman Regional Medical Center. The staff there treated my condition as best they could and referred me immediately to Andrews Sports Medicine.
I told my husband “there is no way we will ever get into see anyone at Andrews.“ My husband picked up the phone and immediately called Andrews Sports Medicine. We had an appointment with Dr. Andrew Cordover within 48 hours.
For the pain I was experiencing, the consultation appointment was very pleasant. Dr. Cordover explained explicitly and exactly what was going on with my neck , why I was feeling what I was feeling and what it would take to repair it. He and his staff treated me with dignity and respect. Anytime I ever phoned them, or emailed Christie, I never waited more than one hour for a response. These folks really have it together. I never sat in the waiting room and waited, they were always on time and efficient with their schedule.
Under regular conditions, the ACDF surgery does not require an overnight stay. Dr. Cordover decided to keep me overnight since I lived more than an hour away from the hospital...just in case there was an emergency.
At my first post-op visit, I had numerous questions. Dr. Cordover's PA, Daryl, answered every question I had with patience, clarity and kindness. They have never treated me like they were in a hurry or rush to get to the next patient. And to top it all off, we found out my insurance would not cover my procedure. Upon those findings, the staff never treated me with any less respect than they did any other patient. Andrews Sports Medicine will always be my FIRST call should I ever have another orthopedic problem.