My daughter, Carolyn, who recently completed her junior year at Prattville Christian Academy, plays 3rd base for the Lady Panthers softball team. Unfortunately, she started experiencing elbow pain towards the end of the 2018 regular season.
My name is Tiffany Robinson Chandler and Dr. Jeff Dugas is one of my most favorite people.
I first met Dr. Dugas in 2003 when I had UCL surgery on my left elbow. Little did I realize that God had many more opportunities for Dr. Dugas and me to cross paths. In 2004 I had my first ACL surgery while doing gymnastics at Auburn University, but it wasn’t then that my relationship with Dr. Dugas started to form. I transferred my junior year, in 2006, to Troy University to cheer.
I fell on my driveway and shattered by elbow on a Sunday afternoon. The pain was unbelievable!
After an x-ray and CAT Scan, Dr. Goldstein was called in to try to set it. He determined that I really needed surgery and made me as comfortable as possible till Tuesday.
Everything went very well. Three weeks later, after it healed, I found out how involved the surgery was. He had to put it back together like a puzzle, screw the large pieces in place and re-anchor my tendons.
You guys have given us a new standard of excellence with regards to what we expect from healthcare providers. To see as many patients as you do and to be as personable and accommodating with each one is amazing. Our experience has been better than we could have imagined and our confidence throughout Carson's entire recovery process was reinforced each time we had any contact with anyone there. From the phone call to Annette explaining that we were from Dothan (Dr. Emblom's hometown) to scheduling surgery and follow-ups, you all could not have graded out any better with us. Thank you!