Financial Information

Self-Pay Policy

New patients who do not have health insurance coverage are considered “self pay.” As such, you must pay a deposit of $300.00 up front at the time of the visit. Payment must be made in cash, by credit card or money order (personal checks will not be accepted). Subsequent visits or surgery will require additional pre-payment. You will not be seen until payment is made.


Out-of-Pocket Expenses

Out-of-pocket expenses will depend upon your insurance coverage. After we’ve received final payment from your insurance company, you will be billed for any remaining patient responsibility balance, as specified by your carrier. If deductibles have not been met, you are responsible for those.


Out-of-Network Patients

If your insurance is out of network, Andrews Sports Medicine will collect the payment up front and provide the information for the patient to file the claim.


Hospital Bills & Physician Fees

If you receive services in the hospital from your primary care physician or from other specialists such as anesthesiologists, assistant surgeons or consultants, you or your insurance carrier will be billed separately by them. If you have any questions about these bills, please contact the billing department at the hospital or surgical center where you had the procedure. Andrews Sports Medicine has no control over these charges.

The charges for your stay are based on how long you are in the hospital and the services you receive during that time. There is a basic room charge, which includes fees for the room, nursing care, laundry, housekeeping and other services. There are additional charges for any other services you receive, including but not limited to: operating and recovery room charges, laboratory tests, radiology, physical therapy, medications, and special supplies. These charges are itemized on your bill from the hospital.


Cancellation Policy

24-hour notice is required for cancelled appointments. A $25 cancellation fee will be imposed for any office appointment not cancelled with a 24-hour notice. Repeatedly not showing up for your scheduled appointments may result in discharge from the practice.


Returned Checks

A fee of $30.00 will be charged to your account for any/all returned check(s). All future payments must then be made by cash, charge, money order or bank check.