Medical Records

Medical Record Request Process

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contact healthmark group

Call: 800-659-4035
Email: status@healthmark-group.com
Hours: Mon - Fri, 8AM - 5PM CST
Status updates are sent via email and you will be notified once your records are ready for download.

  • It is an approximately 3 to 5 business day wait on ALL medical records requests.
  • Medical records requests are processed in the order they are received.

Requirements

  • Ages 18 or older MUST SIGN THE FORM.
  • Under 18, Legal guardian must sign for the patient.
  • Form must be filled out completely. Provide an accurate fax number or an accurate address.

Charges/Fees For Medical Records

  • There is no charge for written medical reports.
  • If you need an X-Ray CD it is a $5.00 charge.
    (a) Must be paid BEFORE we order X-Ray CD
    (b) X-Ray CD must be mailed; therefore, we need an accurate address on the release form that indicates where to send your records.

FMLA and Disability Form Requests

GET STARTED TODAY

Click Here OR Scan the above QR code.

CONTACT HEALTHMARK GROUP

Call: (972) 895-2138
Email: fmla@healthmark-group.com
Hours: Mon - Fri, 8AM - 5PM CST
Status updates are sent via email and you will be notified once your records are ready for download. 

CHARGES/FEES FOR FMLA & Disability form requests

  • $35 fee for each FMLA/Disability form completion request. 
  • Fee must be paid prior to form completion request being processed.