Preparing For Your Office Visit

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Effective February 1, 2023 prior to all patient appointments, we were requiring all patients to login to our Andrews Sports Medicine Patient Portal, ModMed, to complete their registration & medical history prior to their office visit.

Please note in order to complete your pre-registration, you must be on a desktop or laptop computer using Google Chrome or Firefox web browser.

If your appointment is less than 3 days away and you are missing a patient portal invite from us, call us at (205) 314-2597. When prompted, please leave a message clearly stating your first name, last name, and date of birth. Someone from our office will contact you with your portal login information. 

What To Bring to your appointment

Please bring the following items to your office appointment:

  • Your insurance card(s) - both primary & secondary (if applicable)

  • Your driver’s license or other government-issued photo ID

If you have seen other doctors and/or been treated for this injury/condition before, please also bring:

  • Any related medical records, studies, or surgery notes (if applicable)

  • Any current or prior imaging (X-ray, MRI, CT) on CD, along with a hard copy of your imaging report. 

  • Any written order(s) or referral form(s) from your previous doctor (if applicable)

  • Any co-payments that may be due.

Appropriate Attire: You may be asked to change into a gown and/or shorts for your exam. For your comfort, you may choose instead to follow these recommendations. (Be mindful that there could be instances when you may still be asked to wear a gown/shorts.)

  • Knee Exams – Wear loose fitting non-denim pants/shorts (no snaps, buttons, zippers or plastic).

  • Hip Exams – Wear non-denim shorts, sweatpants, athletic pants, or pull on types (no snaps, buttons, zippers, plastic or metal grommets, embroidery or screen printing).

  • Back Exams – Wear non-denim pants and a sports bra (no snaps, buttons, zippers, plastic or metal grommets, screen printing or embroidery).

  • Shoulder Exams – Wear a sports bra (no snaps, buttons, or underwire)

Arrival & Check-In

IF you HAVE NOT pre-registered: Please arrive 45 minutes prior to your scheduled appointment time in order to complete any additional paperwork before seeing your physician.

If you HAVE pre-registered through ModMed (patient portal): Please arrive 30 minutes prior to your scheduled appointment in order to complete any additional paperwork before seeing your physician.

Kiosk Check-In: When you arrive, you will be directed to one of our self-check-in kiosks. Staff members will greet you and assist you with kiosk check-in.

Questions For Your Physician

In addition to examining you, your doctor will talk to you about your injury or condition. You can help your doctor diagnose and treat you by being prepared to answer these common questions:

  • What are your symptoms?

  • When did these symptoms start? What were you doing when they started?

  • What activities make your symptoms worse/better?

  • Have you had this problem before? If so, what was the diagnosis and how was it treated?

  • Have you ever had surgery in that area?

  • What home treatments have you tried, including nonprescription medications? Did they help?